Customer Testimonials
We have bought several Toyota vehicles over the years and have loved them all. The staff is friendly and knowledgeable and when it’s time to service the vehicle, it is done on a timely basis and done efficiently.
This dealership has always surpassed my expectations in service, product and customer service. I am and will continue to be a return customer. Thank you.
I am very happy bringing my vehicle to this dealership. The technicians are great and the prices are on point.
My Sequoia was serviced to my satisfaction and in a timely fashion. My Service advisor Tim was very friendly,polite, and explained everything that was to be done during my service. I am totally satisfied with my experience.
We walked in and were amazed at the amount of people staff and customers both!!Greg Keefer was easy to work with friendly and professional he definitely put us in the right car.John in finance made the paperwork a breeze. Car shopping can be an ordeal but Bev Smith Toyota was a good experience and will highly recommend you.
Good value. Detailed receipt and timely professional service.. Nice waiting room. Fun to look at new cars while waiting.
i was treated with dignity and respect...having an appointment i was in and out in less than one hour, thank you!
Friendly and efficient salespeople. Helpful and courteous. No hassles or pressure to buy. Very knowledgeable about their vehicles. Explained every process along the way and showed me all accessories and how they worked. Great job Bev Smith Toyota!
The service department, especially Mike Matos , fit me in last minute and got the work done rather quickly. Thank you so much.
I have been going to Stan in the service department and always have been happy with all his services. Thanks you!
Awesome group of employees at Bev Smith. I never felt pressured. They worked with my questions and concerns and found me a car to lease. Matthew was great and so was Maurice who finalized the deal. Very happy. Looking forward to staying in the Bev Smith family for a long time.
service was done quickly. Tim Seymour has been servicing my camry since 2015. nice to be elevated to vip status. He keeps me informed of any needed repairs in the future.
Very professional. I received the payment I wanted and was done in a short amount of time. Went over all the paperwork and explained everything clearly.
They are very courteous and professional It was a great experience I would go there again no problem
VERY PLEASENT EXPERIENCE NO PRESURE GOT US WHAT WE REQUESTED AND THE TRANSACTION WAS QUICK. FOLLOW UP ASKING US IF WE WERE SATISIFIED WAS NICE. ALWAYS A PLEASURE TO DOBUSINESS WITH THEM
The service advisor Mike was very informative and helpful. He wasn't trying to sell me something I didn't need, and I appreciate the honesty. Though on the bill it stated there were suggestions, he reassured me that the items recommended according to Toyota wasn't something I needed at this moment. I would hate to think that I would spend unnecessary money when I don't have to. I was concerned that if I didn't do the suggestions my warranty would be voided, but Mike said no it will be okay.
Timely and excellent servce from Kim. Would reccomend to everyone. Will use Bev Smith Toyota forever.
Ravi and Jeffry are the jewel of Bev smith Toyota they went above and beyond and made the experience effortless and Mr. Gutierrez in the finance took great care of us will highly recommend
Good service: promptly kept to my reservation time; listened to my special concerns; helped me reset my telephone connection. Friendly and efficient!
Tim is great attitude with the customers and we can trust his performances. I could not trusted 1st visit of service dept however Service Manager Richard took fully responsibility to fixed immediately I was so happy to see your company has a some great employees. 2nd visit, I was talking to other customer who were waiting her car. She recommended me to ask Tim for the next service. Which I did requested Tim to take care of my car. He is professional way to approach the customers and take care of his customers to completed our needs. He is great ...
Timely and excellent service: from drive up to explaining what the issue was to keeping me informed of the work progress
I felt with Lance whom was wonderful. Great experience!. Everyone that I met there were very helpful!
Have been dealing with Bev Smith for over 4 years. This is my second car from them. The experience was O K. Sales person was top notch. Mike Primelo is a diamond in the rough. Fantastic person. One not so good experience with our last visit was the music. The volume was unbearable and we are not into rap etc. Almost left the dealership because of it. Mike was the reason we stayed.
Tyler Johnson continues to provide superior service. He is the reason I would never take my cars elsewhere for service.
From service with Tim to the staff inside and out everybody is outstanding Pleasure doing business
Spotless! Friendly, knowledgeable, easy to talk with. Will try just about anything to make you comfortable. Joe Cleri is the BEST!!!! If he ever quits or retires so will we.
Great service as always! Everyone was very friendly and kept me informed about my services. The tire rotation was perfect as I expected. Would highly recommend for car services!
He was an extraordinary salesman, Trevor was His name.HE listen to it every detail that I said I wanted in a SUV, and he delivered on the quest
Service is always excellent and trustworthy as far as what is needed or recommended. This dealership has a very good service department in all aspects.
Since I brought my car from Toyota I have really nothing negative to say about the dealership nor the employees.
Very satisfied with repair. It was performed in a timely manner even though it was very busy there in Service Dept.And I used a coupon. Good price. Tyler Johnson is a great Service Advisor!
From start to finish this dealership made everything fast and easy! Booked appointment online and even paid online when I got the notification my truck was ready.
Great service mike is excellent service quick and easy very friendly staff all questions answered texted when done with service which I really liked thank you
I would highly recommend Bev Smith Toyota. Our experience was great. Joe Cleri is the person to see if you would like a hassle free car shopping experience with professional and caring help.
Great job very professional. Service mgr is great at her job
Bev Smith Body Shop was outstanding when handling a recall for body paint issues on specific Toyota corollas. It took a few months to schedule but upon a confirmed appointment, we got a loaner car and the job was done in three business days. Abbie(?) coordinated the entire process with no inconvenince to us.
Customer service friendly and professionalism is the best quality of this dealership experience. They are always eager to help.
I had a very good experience at Bev Smith. Stan, my service rep did an excellent job.
Excellent experience! Ralph was unbelievably helpful and honest. I would definitely deal with him again.
Very professional, kept me updated and gave me good advice with options.
I didnt have an appointment and they took me right in .
Greg Keefer was very helpful and responsive to my wife and my desire to purchase a new truck. You might say he "went the extra mile" because the first truck we picked out was not to my wife's liking. We went "back to the drawing board" and picked out another truck (Tacoma, 4 Dr) which we really like and will enjoy for years to come.
Bev Smith Toyota, has very efficient and courteous employees. The environment was very friendly, and the initial buying process was great. The financial manager, John Gutierrez, was absolutely amazing! His work ethic and willingness to work was truly a remarkable achievement and experience. He worked diligently alongside myself, educating and helping every step of the way. I am extremely grateful he worked so graciously with me. He truly did the impossible, and never hesitated to answer any questions or work long periods of time. He makes a great asset to Bev Smith Toyota!
It was very good service. Kim was very friendly and polite
been servinsing my vehicle for a long time.Im very satisfied.
Everybody I came in contact with was pleasant and helpful. The service department is very efficient and quick. The waiting area was very spacious and I was in an out really quick.
Kevin was very professional and helpful. I appreciated that he answered all my questions. I plan to come here for all of the services of my vehicle.
Checking in was an easy process. The service manager I was scheduled with was out but another stepped in to help. The waiting area was very spacious, And it only took 11/2 hrs to do oil/filter change and tire rotation.
In and out in less than an hour. Service Advisor Mike Matos is the very definition of a professional.
Good and very friendly service, I am so happy to buy my new full loaded Toyota Venza S.U.V. The sale man Greg Keefer was knowledgably and helpful.
Cane in for service. Came home with new car!!!
I bought a new Rav 4 on July 8,2021. My sales representative was Jeffrey Styles, he was wonderful. He was very considerate to my addition family members present. He took us all for the test drive and worked with us on the price. He even drove the new car over to get the side windows tinted. We managed to get the test drive, price, insurance and registration in one afternoon. He helped with my trade-in and even peeled the stickers for my development entry off the windows and put them on my new car. I drove off with my car that very ...
Great place to buy cars
Fast, courteous and professional service. The representative took time to explain issues that needed to be addressed. Thank you.
Great place to buy and services your toyota
My thanks to Kevin Wilkinson for a job well done. Bev Smith should be glad they have a man like Kevin on the front lines. On time and a great attitude with the customer. Thanks again...
Mike Matos took care of me and my Truck. He is very friendly and efficient. I went for maintenance service for my truck. The whole process was very fast. I was in and out. I am very happy to go back and recommend to my friends Bev Smith Toyota.
Okay my usual service person was no there but Michael took care of me.
Everybody I came in contact with was pleasant and helpful. The service department is very efficient and quick. My advisor is Kim I like dealing with her she is always so pleasant and has a nice welcoming smile.
The best buying experience I ever have had in over 60yrs of buying cars.I can not say enough about Jeff Styles and the rest of the sales staff.
Service work scheduled and was completed on time Mike who was and usually always is went work is performed on my car kept us informed of all the procedures done to the vehicle thanks for a job well done
Very quick and easy to do what had to be done. From checking in to checking out very easy and all went very well very happy.
I am on my second Toyota there, I've always been happy with the service and the sales. Dealing with car salesmen is never a painless experience. This dealership is no worst.
Service and inspection went as expected. There were no surprises and all associated with the service were efficient, polite and professional. The cost was in line. Thanks
Pierre was awesome! I will recommend him to anyone looking for a car. Also the sales manager came back with a very great price, after telling him I was a veteran.
Service was done as requested and no hard sell on other services. Done within an hour.
Stan and driver, Ted were very helpful and courteous. Thanks go to the actual mechanics as well. Service was much quicker than expected.
Bev Smith Toyota is a trust worthy place to have your car work done or to buy a car. Their prices are fair and their personal are friendly.
it was very clean with friendly staff that make you feel right at home and relaxing atmosphere my sales person was honest up front and worked out my trade out on my car
Six months service. customer service was efficient. Everyone was very nice and answered all our questions. Thank you
I have serviced my Prius at this dealer for about 9 years, and have never been disappointed. However, last week's service experience was exactly the way you would hope it would be-and I have to disagree with some of the other ratings left by customers. My wife & I thought that your service manager Kim was as good as could possibly be. A wonderful reflection upon the dealership.
Excellent service staff is very friendly passing out snacks and drinks and keeping updated highly recommend to visit this dealership for servicing and sales needs
Great, fast service, could to believe how smoothly things went. My car's service was done and it was out much quicker than I imagined it would be,
Yes, it was a good experience. I just happened to be in town and came by with no appointment. I just needed my 5000 mile Toyota care. They worked me in end it wasnt too long of a wait. Ordinarily, I do make an appointment for service. We came in after getting our covid shots, so I appreciated the help.
Excellent service as always .My advisor Stanley Rumowski is the best. Stan has been my advisor for the past 8 years. Staff is very friendly.
initial buying process was great...service has always been exceptable.
How do I actually rate customer service when after the initial associate Kim took the info from us, the rest of the "customer service" was via Text. Is a text now considered Customer Service???
We had a great experience here after a few other dealerships had given us the runaround. Trevor was phenomenal and really listened to our needs. We were able to reach a deal quickly that everyone was good with, and I left with a beautiful car. Highly recommend this dealership!
The sales representative Jeffrey was extremely helpful, and understanding. I would recommend anyone who goes to this dealership, please ask for Jeffrey he knows his job and care for you as a person.
I shopped online for a Toyota Highlander,, made an appt through Brian , the Internet rep, he connected me with your sale .rep.Fernando. I was very pleased with all aspects of the purchase, the additonal assistance in securing a manual and extra fob keys was very appreciated. I highly reccomend Fernando to anyone looking to purchase a vehicle.
Regularly scheduled maintenance Fully efficient, complete and comprehensive
Tim Seymour has always cared for our vehicles. Never giving any unnecessary quotes for something not needed. Really does the work so the customer does not have to worry. Will always use him as an Advisor.
Mark was great service advisor I am new to area treated like old customer wonderful. I would not hesitate to recommend you to anyone who would listen thank you
I will always shop at Bev Smith Toyota because of the excellent service department!!!
I was satisfied with the service. It was my first time since the purchase of a 2018 Camry last year. I expect to return when I need service
Stan has been my guy for years, he always works with my schedule and I always try to get my work done so he gets the credit. He is worth it! Your sales guys always drool when I drive by with my 2009 Prius but I love the car and will drive the wheels off it with regular maintenance always done at your dealership. It is a 30 min drive to your place so you know I drive right by Toyota of Stuart because Bev Smith gives me the best long term customer relationship. Thanks Stan!
Brian along with Fernando are truly a five star rated service team. Don't see how the experience could have been better.
Seamless purchase process. Found a car for my son online. They beat the price of our local dealer without even realizing we were shopping. Follow-up and customer service has been great. Thanks Bev Smith Toyota!
I came here to get my brakes done, oil change and throttle body flush. The service center experience was amazing. Stanley Runkowsky was my advisor. He made me feel confident in him and the dealership by taking his time explaining some of the recommendations and how they would affect my car. He is absolutely wonderful. The facilities were clean, social distance markers in place, staff all wore masks. They even had someone coming around offering those waiting free waters and snacks. Really happy. The wait time was longer than I would have liked considering I had an appointment but that ...
I am always pleased with my Service Manager, Tyler Johnson. I feel he will always be truthful to me, explains things well, and listens to my concerns. Most of your staff is friendly. I do suggest putting a sign in the waiting room stating that all phone calls by customers should be taken outside!
Mr Keefer (salesman),, treated us very fairly and efficiently,,,Jon in finance was also very much on the job ( thank you for him),,, would highly recommend Bev Smith Toyota,,
Quick service. Came in for oil change. Also needed tires rotated and balanced. Offered snacks while waiting. Clean waiting room and friendly staff. I have been coming here for service for 10 years. I drive from Vero beach. Have tried other places for service that were closer but prefer the treatment and quality of work I get here.
Thanks, because when you have car issues is so important to have someone who fixes your problem and that is Toyota. At Bev Smith. Thank you so much!
This week, Bev Smith performed annual inspection and maintenance as well as full detailing of our vehicle. Stan, our advisor, was professional, welcoming and very thorough. He explained the multi-point, kept us abreast of everything that was being done and made sure we were aware of what may need additional attention in the near future. Salvatore, the technician, did a great job on the service. Everything we asked them to check was done. Good job. Ted, the driver, provided us with a complimentary ride home so we didn't have to wait in the shop while the work was being ...
Excellent service, quick and convenient. Went for a maintenance service for my new Rav4 and they gave me the first 2 oil changes for free. I was expecting more verbal detail on what I needed in the future for my suv but overall it was good service.
The service department is very good. Would recommend them to other bev smith customers. Was taken at my appointment time and care was done quickly
I had great customer service from Fabian and Fred at Bev Toyota. They went out of their way to get the vehicle I wanted and I'm very pleased with the whole process. I had never leased a car before and they explained everything and was able to get me the lease and everything I needed to lease the Prius. I would definitely go back there again when my lease is up in 3 years
STEVE IN FINANCE CAME TO MY HOUSE TO BRING ME THE PAPER WORK WHICH WAS GREAT DUE TO THE COVID.
Everyone was so pleasant and ready to help me. I want to thank Gregg, Fred and Jonathan, as they were a joy to work with.
From booking online to when I arrived, everyone seemed eager to assist. Service MGR was thorough and seemed knowledgeable about the issues with the vehicle. Was even offered snacks while waiting. Great First Experience.
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